For any questions please contact
For any questions please contact
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Return policy and refund

Return policy and refund

The product should be sent back to our studio. The shipping cost will be borne by the customer.

We do not refund the cost of return shipping.

The label must not be removed from the product.

The product must be in perfect condition.

After we receive the product, we will check if it is in perfect condition and will refund your payment within 48 hours.

Customized bags cannot be returned. Only if they present manufacturing problems.

Legal Notice

Before buying any product, check the measurements and other information.

The bags are ready for shipping in 30 working days. Delays may occur in some cases, but will be advised.

The shipment is made by the Brazilian post office or DHL.